Pricing
In order to confirm your appointment at Avita, we require a credit card to be added to your account. We have a 24 hour cancellation policy if you need to cancel your appointment and do not want to be charged. If you cancel with less than 24 hours notice, you will be charged for the appointment. Note: For security reasons, your credit card number is saved as a token.
At Avita Health and Massage Therapy Clinic in North Vancouver, we take pride in delivering premium care at competitive prices. If you have an extended health plan, you may also receive partial coverage for your treatment. We direct bill most extended health plans.
Prices subject to change.
Direct Billing
Avita Health & Massage is able to directly bill to most extended health plans of our clients. Please see the list below, and if any of these apply to you please let us know when you book your appointment. By supplying us the policy and ID number we can set up a direct billing account for you. If there is an amount that your plan does not cover, you simply pay the difference at the time of the appointment and the plan will send us the remainder by cheque.
Please note:
- We are not able to determine when you have maxed out your individual benefits, so please be sure to stay on top of this by contacting your Extended Health Provider directly for this information. Thank you.
- Exception to direct billing. In the case of Orthotics and Counselling, we are unfortunately not able to direct bill. The client must pay up front and submit to their extended plan for reimbursement. Thank you.
How do I determine my extended healthcare benefits coverage?
- Review your benefits package through your employer
- Contact your extended healthcare company or visit their website
- Talk to your human resources (HR) or extended health plan administrator
Extended Plans which we direct bill
Blue Cross, Canada Life, Chamber of Commerce, Claim Secure, The Co-operators, D.A. Townley, Desjardins, Empire Life, Equitable Life, Green Shield, Group Health, Group Source, Industrial Alliance, Johnson Inc., Johnston Group, Manulife, Maximum Benefits, Medavie RCMP, SSQ, Standard Life, Sunlife
Note: Please double check that your employer is set up with the insurer to do direct billing, as some employers occasionally do not have this enabled.
| Service | Duration | Cost |
|---|---|---|
| Massage therapy - Initial | 60 Minutes | $135.00 |
| Massage therapy - Subsequent | 60 Minutes | $135.00 |
| Massage Therapy - ICBC Initial visit | 60 Minutes | Patient pays $3.75 |
| Massage Therapy - ICBC Subsequent visit | 60 Minutes | Patient pays $36.30 |
| Service | Duration | Cost |
|---|---|---|
| Physiotherapy – Initial Assessment | 45 Minutes | $125.00 |
| Physiotherapy – Subsequent | 30 Minutes | $100.00 |
| Physiotherapy – Extended Subsequent | 45 Minutes | $142.50 |
| Pelvic Floor – Initial Assessment | 60 Minutes | $165.00 |
| Pelvic Floor – Subsequent | 30 Minutes | $115.00 |
| Pelvic Floor – Extended Subsequent | 45 Minutes | $165.00 |
| Vestibular - Initial Assessment | 60 Minutes | $160.00 |
| Vestibular - Subsequent | 30 Minutes | $100.00 |
| Vestibular - Extended Subsequent | 45 Minutes | $145.00 |
| Concussion - Initial Assessment | 60 Minutes | $150.00 |
| Concussion - Subsequent | 30 Minutes | $100.00 |
| Physiotherapy – ICBC Initial Assessment | 45 Minutes | Fully covered by ICBC |
| Physiotherapy – ICBC Follow up | 30 Minutes | Patient pays $7.00 |
| Physiotherapy - ICBC Vestibilar Initial Assessment | 60 Minutes | Patient pays $9.00 |
| Physiotherapy - ICBC Vestibilar Subsequent Treatment | 45 Minutes | Fully covered by ICBC |
* there may be slight price variations by practitioner based on additional experience or certification levels. Please check your Physiotherapist’s pricing in our on-line booking page. Click on the Book Now icon and then select your practitioner.
| Service | Duration | Cost |
|---|---|---|
| Chiro – Initial Assessment with Dr. Rachel Rottger | 60 Minutes | $150 |
| Chiro – Extended Visit with Dr. Rachel Rottger | 30 Minutes | $115 |
| Chiro – Subsequent Visit with Dr. Rachel Rottger | 20 Minutes | $75 |
| Chiro – Student Initial Assessment with Dr. Rachel Rottger | 60 Minutes | $100 |
| Chiro – Student Subsequent Visit with Dr. Rachel Rottger | 20 Minutes | $55 |
| Chiro – Student Extended Visit with Dr. Rachel Rottger | 30 Minutes | $85 |
NOTE: To book chiropractic appointments at the student rate, we require a valid student ID. Thank you.
Acupuncture Rates
The following rates apply to the services provided from acupuncturists in our North Vancouver clinic.
| Service | Duration | Cost |
|---|---|---|
| Acupuncture – Initial | 60 Minutes | $135.00 |
| Acupuncture – Subsequent | 60 Minutes | $135.00 |
| Acupuncture – ICBC Initial visit | 60 Minutes | Patient pays $12.00 |
| Acupuncture – ICBC Subsequent visit | 60 Minutes | Patient pays $31.00. |
NOTE: Amounts listed for ICBC are the portion that the patient pays. The balance is direct billed to ICBC, so long as the patient has an active and approved claim open.
| Service | Duration | Cost |
|---|---|---|
| Complimentary Counselling Discovery call | 15 Minutes | No Charge |
| Counselling In person with Saman Khan Mohammed | 50 Minutes | $165.00 |
| Couples Counselling with Saman Khan Mohammed | 50 Minutes | $185.00 |
| Family Counselling with Saman Khan Mohammed | 75 Minutes | $235.00 |
| Counselling In person with Lindsay Durgan | 50 minutes | $150.00 |
Supporting Your Recovery After a Motor Vehicle Accident
At Avita, we are dedicated to helping individuals injured in motor vehicle accidents achieve a full recovery. We offer a comprehensive, multi-disciplinary approach where our team of practitioners collaborates to ensure the most effective and efficient care for your rehabilitation.
If you have been injured in a motor vehicle accident, you are pre-approved for the following treatments within 12 weeks:
- Physiotherapy – 25 sessions
- Chiropractic – 25 sessions
- Massage Therapy – 12 sessions
- Acupuncture – 12 sessions
No doctor’s note is required for treatment within the first 12 weeks after your accident. Beyond this period, additional treatments will require both ICBC authorization and a doctor’s note.
Please note: Some services may have a user fee, as ICBC may not cover the full cost. The details are outlined below.
Physiotherapy
Initial assessment: Fully covered by ICBC
Subsequent visits: $7 for a 30 minute treatment.
Chiropractic (Not taking new patients)
Initial assessment: $8
Subsequent visits: $5 per visit.
Massage Therapy
Initial visit/assessment: $3.75
Subsequent visits: $29.75
Acupuncture
Initial visit/assessment: $8
Subsequent visits: $27
Clinical Counselling
Cost: Initial and Subsequent sessions are covered by ICBC on approved claims.
Important Notes
Cancellations & No-Shows: If you cancel or miss an appointment with less than 24 hours’ notice, or if ICBC denies payment, you will be responsible for the full cost of the appointment.
For Clinical Counselling, please note that we are unable to direct bill ICBC. Patients must pay upfront and submit claims to ICBC on their own.